Selected work
Clarity in complex, high-stakes products.
A closer look at the case studies and smaller projects .
Select Case Studies
Revisioning an enterprise application used by 80% of US radiology departments
A stalled redesign was blocking financially critical upgrades. In one quarter I reframed the problem and gave the org a direction it could build on.
Outcome: 48% adoption lift and customer praise.
View case
Fixing an high impact adoption crisis
I built the risk case that shifted leadership's perception of a situation and unblocked a stalled organization, then led the shipped design.
Outcome: Adoption crisis was managed and program resulted in 48% adoption lift.
System Design for AI integration
Designed the trigger system letting a third-party AI read reports without interrupting radiologists.
Outcome: Roadmap and successful private and public MVP previews.
System design for interactions between AI copilot and core platform
Set the stage for system and experience design across chat, AI draft and report surfaces
Outcome: aligned two core teams (over 16 people) on vision and gave direction to engineering discovery efforts